Cancellation Policy

Ready-made perfumes

You can cancel any time before your order is dispatched. Message us your order ID on WhatsApp or zazezu.contact@gmail.com.

Custom cards and canvas

Because printing starts quickly, you can cancel a custom order within 30 minutes of placing it. After printing has started we cannot cancel it.

Refunds on cancellation

Prepaid orders are refunded in full to the original payment method within 5 to 7 business days. We may cancel an order if an item is unavailable or your photo cannot be printed, and we will refund you in full.